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Troubleshooting

EV Charging Troubleshooting by Model

Every EV charges differently. The error you see, the speed you get, and the fix that works all depend on your specific car. Find your model below for troubleshooting guides tailored to your vehicle's charging system, connectors, and known quirks.

Not looking for a specific model? Check our troubleshooting guide or open the EVcourse app for step-by-step help at the charger.

Connector types, charging standards, and pricing examples in these guides reflect the European market. Specifications are approximate and based on manufacturer data. Actual charging speeds vary with battery temperature, state of charge, and charger capacity. Check your vehicle's manual for exact specifications.

Sedans

Tesla Model 3 Tesla Model S Volkswagen ID.7 BMW i4 BMW i5 BMW i7 Hyundai IONIQ 6 Mercedes-Benz EQS Audi e-tron GT Polestar 2 BYD SEAL Porsche Taycan Lucid Air Genesis G80 Electrified Mazda 6e Audi A6 Sportback e-tron BMW i4 eDrive35 Mercedes-Benz EQE Mercedes-Benz CLA Electric Volvo ES90 Polestar 5 Kia EV4 Peugeot e-408 DS Automobiles N°8 MG Cyberster Rolls-Royce Spectre Maserati GranTurismo Folgore Lotus Emeya XPENG P7 Zeekr 001 GWM ORA 07

SUVs and Crossovers

Tesla Model Y Volkswagen ID.4 BMW iX BMW iX1 BMW iX3 Hyundai IONIQ 5 Hyundai Kona Electric Kia EV6 Kia EV3 Kia Niro EV Kia EV9 Mercedes-Benz EQA Mercedes-Benz EQB Mercedes-Benz EQC Volvo EX30 Volvo EX40 Volvo EX90 Audi Q4 e-tron Škoda Enyaq Ford Mustang Mach-E Renault Scenic E-Tech Opel Mokka Electric Peugeot e-2008 Nissan Ariya MG ZS EV BYD ATTO 3 Toyota bZ4X Smart #1 Honda e:Ny1 Genesis GV60 Genesis GV70 Electrified Cadillac LYRIQ Lexus RZ Smart #3 Smart #5 Alpine A390 Subaru Solterra Toyota C-HR+ Toyota Urban Cruiser EV Suzuki e VITARA Ford Explorer EV Ford Capri Ford Puma Gen-E Volkswagen ID.5 Škoda Elroq Škoda Enyaq Coupe CUPRA Tavascan Porsche Macan Electric Porsche Cayenne Electric Audi Q6 e-tron BMW iX2 Mercedes-Benz EQS SUV Mercedes-Benz EQE SUV Mercedes-Benz GLB Electric Mercedes-Benz GLC Electric Volvo EX60 Volvo EC40 Polestar 3 Polestar 4 Hyundai IONIQ 9 Hyundai IONIQ 5 N Kia EV5 Opel Grandland Electric Opel Frontera Electric Peugeot e-3008 Peugeot e-5008 Citroën C5 Aircross Electric Fiat 600e DS Automobiles 3 E-Tense Alfa Romeo Junior Elettrica BYD SEAL U BYD SEALION 7 BYD ATTO 2 Maserati Grecale Folgore Lotus Eletre XPENG G6 XPENG G9 Zeekr 7X Leapmotor C10 Lynk&Co 02 KGM Torres EVX Jeep Avenger Electric Mini Countryman Electric

Hatchbacks

Volkswagen ID.3 Renault 5 E-Tech Renault Megane E-Tech Opel Corsa Electric Peugeot e-208 Citroën e-C4 Nissan LEAF MG MG4 BYD Dolphin CUPRA Born Alpine A290 Kia EV2 Renault 4 E-Tech Opel Astra Electric Peugeot e-308 Lancia Ypsilon Electric Nissan Micra EV GWM ORA 03 Mini Aceman Abarth 600e

Estates

MG MG5 NIO ET5 Touring

City Cars

Fiat 500e Dacia Spring Mini Cooper SE Hyundai INSTER Renault Twingo E-Tech Citroën ë-C3 Fiat Grande Panda Leapmotor T03

Electric Vans

Ford E-Transit Mercedes-Benz eVito Mercedes-Benz eSprinter Renault Kangoo E-Tech Citroën ë-Berlingo Peugeot e-Expert Maxus eDeliver 3 Maxus eDeliver 7 Volkswagen ID. Buzz Cargo Fiat E-Ducato Volkswagen ID. Buzz Maxus MIFA 9

Troubleshooting by Network

Charger not working? Find network-specific troubleshooting guides with common errors, app fixes, and payment solutions.

Ionity Fastned Recharge EnBW mobility+ Mer Tesla Supercharger Shell Recharge BP Pulse REWE Charging Lidl Charging Allego ABC-lataus Helen K-Lataus Neste Electra Powerdot Atlante Mobilize Fast Charge Le Plein EVBox Enel X Way ChargePoint GreenWay Iberdrola Badenova EnergyVision Free To X Be Charge Zunder Wenea Endesa X Way Cepsa Gow Aral Pulse Gridserve Osprey MFG EV Power Orlen Charge Vattenfall InCharge InstaVolt Be.EV Pod Point

Looking for pricing and coverage instead? Check our network guides.

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