Lidl Charging Charger Not Working?

Symptoms

• Charging session stops after 45 to 60 minutes with no warning
• You expected free charging but received a bill
• App shows a countdown timer you did not notice when starting
• Different Lidl stores seem to have different free charging rules

How to Fix It

1. 1

   Check the free charging terms at the specific store

   Free charging rules differ by location and country. Some Lidl stores offer 60 minutes free, others 45. Some require a minimum purchase. Look at the signage near the charger or the app before you start.

2. 2

   Set a timer on your phone

   Start a timer when you begin charging so you know when the free period ends. This is especially useful if you are shopping inside and lose track of time.

3. 3

   Check if idle fees apply after the free period

   Some Lidl locations charge idle fees if your car remains plugged in after charging completes or after the free time expires. Move your car promptly when the session ends.

4. 4

   Do not rely on free charging for a full charge

   Free supermarket charging is great for a quick top-up while shopping. If you need to charge from low battery to 80%, plan for a dedicated fast charging station where you can stay longer without restrictions.

Symptoms

• Petrol or diesel car parked in the marked EV charging bay
• Car parked so close to the charger that you cannot access the cable
• All EV spots taken by non-electric vehicles
• Shopping cart corral or delivery truck blocking access to the charger

How to Fix It

1. 1

   Check if the parking is enforced

   Some Lidl locations have clear EV-only signage with towing warnings. Others just have painted markings that are easy to ignore. If there is a parking management company sign, you can report the ICE vehicle.

2. 2

   Ask at the Lidl store

   Store staff may be willing to make an announcement. They deal with parking issues regularly and some stores have processes for this.

3. 3

   Wait or shop first

   Supermarket parking turns over quickly. A 20-minute shopping trip may be enough for the spot to clear.

4. 4

   Find the nearest alternative

   Check for another Lidl or a nearby public charger. In urban areas, there is often another option within a few minutes.

Symptoms

• Charging speed is significantly slower during Saturday morning or lunch rush
• Dashboard shows 30 to 50 kW at a charger rated for 150 kW
• Speed improves noticeably during quieter hours
• Two cars charging simultaneously both receive low power

How to Fix It

1. 1

   Check your battery level and temperature first

   Before blaming the charger, confirm your battery is not above 80% (where speed drops naturally) and not cold. These are the most common reasons for slow charging regardless of location.

2. 2

   Try charging during off-peak hours

   If your schedule allows, charge early morning or in the evening when the store is less busy. Power allocation to the charger may increase when store demand drops.

3. 3

   Check if another vehicle is sharing the power unit

   Some Lidl chargers share power between two connectors. If both are in use, each vehicle gets roughly half the rated power. If one car finishes, your speed may increase.

4. 4

   Accept the lower speed if you are shopping anyway

   Even at 50 kW, you gain about 50 km of range every 10 minutes. If the charging is free and you are shopping for 30 minutes, that is still 150 km of free range.

Symptoms

• Contactless payment failed and there is no other way to start
• Charger shows an error code you do not understand
• You want to check real-time status but the charger screen is unhelpful
• QR code on the charger leads to an app you do not have installed

How to Fix It

1. 1

   Scan the QR code on the charger

   This usually opens the operator's web interface or app store page. Lidl chargers are operated by different companies depending on the country (Compleo, Allego, E.ON, and others).

2. 2

   Note the operator name on the charger

   The charging operator is printed on the charger unit, usually near the base or on the payment terminal. Search for their app if you need to start a session or report a fault.

3. 3

   Try a roaming app

   Apps like Chargemap, Shell Recharge, or Plugsurfing often have roaming access to Lidl chargers. If the contactless reader is broken, starting through a roaming app may work.

4. 4

   Call the support number on the charger

   There is almost always a phone number on the charger unit for the operator's helpline. They can sometimes start or reset a session remotely.

Symptoms

• Your charging cable stretches across the next parking spot
• Parked car at the charger blocks you from entering the adjacent bay
• Cable does not reach your charge port without parking at an awkward angle
• Other shoppers complain about the cable crossing the walkway

How to Fix It

1. 1

   Park with your charge port closest to the charger

   Know which side of your car the charge port is on. If possible, pull in from the direction that puts the port nearest to the cable. This keeps the cable short and out of the way.

2. 2

   Route the cable over your car if needed

   If the cable must cross to the opposite side, drape it over the hood or roof rather than across the ground where people walk. Most DC cables are long enough for this.

3. 3

   Use the spot that causes the least obstruction

   If multiple charging spots are available, choose the one where your charge port alignment minimizes cable stretch across other bays.

4. 4

   Be mindful of the time limit

   Do not leave your car plugged in longer than necessary. In a tight parking lot, a plugged-in car blocking adjacent spots is more frustrating than one that is simply parked.