Frequently Asked Questions
The questions most drivers ask before they trust an app at the charger. Can't find what you're looking for? Get in touch.
What is EVcourse?
EVcourse is an app for the moment public charging gets confusing. Point your phone at a charger or car screen, and the app tries to explain what it means and what to do next. You can also browse step-by-step troubleshooting guides and log how charging went.
Who is EVcourse for?
It is built for public-charging drivers, especially people on their first public charge, driving a company car, charging abroad, renting an electric car, or helping someone else from a photo.
How does the screen scan work?
Point your phone camera at any charger or car screen. The app reads the text on your phone and tries to explain what you are looking at. Add your car for more relevant help. Works with any charger brand or language. Available on iOS. Android coming soon.
What can it help with?
Confusing charger menus, foreign languages, payment screens, charging that feels too slow, error messages, cable issues, and other charger or car screen moments where you are not sure what to do next.
Is the scan private?
Yes. Photos never leave your device. Only the extracted text is sent for interpretation. Camera permission can be turned off any time in your device settings.
Can I analyze a photo later?
Yes. You can take a photo at the charger and analyze it later, or help someone else from a photo they send you.
Does it work offline?
Troubleshooting guides work offline. The screen scan and charging feedback logging need an internet connection.
Do I need to add my car?
No. You can scan without adding a car. If you do add your car, EVcourse can personalize help when the advice depends on your model.
How much does it cost?
Free to try. EVcourse Pro gives you more scans and full access for €4.99/month on iOS. Cancel anytime in your Apple subscription settings.
What happens if the app is not sure?
EVcourse tries to help, but it can get things wrong. Always follow the instructions on the charger or car display. If something seems unsafe, stop and contact the charging network or your vehicle manufacturer.
Who made this?
EVcourse is built by a small team of EV industry engineers in Finland. Human expertise and AI work together in the scanner, but AI can sometimes get things wrong, so always follow the charger or car display.
Do you offer something for companies?
Yes. Business customers can ask about the optional team feature. The app is still driver-first, and people can download it themselves from the App Store. Email finn@evcourse.com if your team needs shared charging feedback.
Is EVcourse an OBD scanner?
No. EVcourse scans the screen of a charger or your car dashboard using the phone camera. It does not connect to the car's OBD port or read vehicle diagnostics.
Don't understand the screen? Scan it.
Point your phone at any charger or car screen for instant help. Any brand, any language. Free to try on iOS.
Free to try on iOS. Android coming soon. Join the Android waitlist.