Frequently Asked Questions

What is EVcourse?

EVcourse is a free app that helps you troubleshoot real EV charging problems. Step-by-step visual guides for everything from starting a session to finding nearby chargers, payments, road trips, and battery care.

The charging manual nobody gave you, right in your pocket.

Is the app free?

Yes, EVcourse is free to download and use. No account, no subscription, no in-app purchases. You can create an Apple account, if you want to save your progress across devices.

What problems does it help with?

• Charger won't start, error codes, authentication problems
• Charging too slow, why it slows after 80%, temperature effects
• Which connector to use, how to find nearby chargers
• How to pay, RFID cards, charging network apps
• Road trip planning, where to stop, how long to charge
• Battery care, charging habits, and charging etiquette

How are the guides structured?

Each guide walks you through a real charging scenario step by step. Visual, swipable cards that explain what to do and why. Pick a problem and follow along at your own pace.

Is this a charger finder app?

Not primarily. EVcourse helps you troubleshoot and understand real charging problems. But it also shows you nearby chargers, so if the one you're at isn't working, you can find an alternative.

Does the app work offline?

Yes! All guides are stored locally on your device. You can use them anywhere, even at a charger with no signal.

How long does it take to complete?

Each guide takes under a minute. Pick what you need help with and follow along at your own pace. The app tracks your progress so you can pick up where you left off.

Do I need to create an account?

No. EVcourse works without an account, email, or sign-up. Just download and start. Your progress is saved locally on your device. You can create an account with Apple, if you want to save your progress across devices.

I'm renting an EV. Is this useful?

Very much so. If you've never charged an EV before, spending 10 minutes with EVcourse before your rental will save you time and frustration at the charger. You'll know the basic concepts, practise real-world scenarios, and what to do if something goes wrong.

Who made this?

EVcourse is built by a small team of EV industry engineers in Finland. We got tired of watching new EV drivers struggle with charging and built an app to fix that.

Is the app still being updated?

Yes. We regularly add new guides and content based on user feedback and changes in the EV charging world. The app is actively developed and improved.

Can I suggest improvements?

Yes, please! Email us at nina@evcourse.com. We're always looking to improve based on user feedback.