Privacy Policy

Overview

We collect as little data as possible. Our services are designed to work without collecting personal information (note, you can sign up with Apple on the app if you wish to save your progress across devices). This policy covers both our website (evcourse.com) and our mobile app (EVcourse).

Data Controller

The data controller for EVcourse is Oy Finnovatec Ltd, a company registered in Finland. For privacy requests, contact nina@evcourse.com.

Website Data Collection

We do not collect, store, or process personal user data on our website, except when you make a purchase through our embedded checkout (see Payments below).

When you use the EVcourse website:

• Your inputs are stored locally in your browser only
• We do not maintain a user database
• We do not require account creation

Mobile App Data Collection

The EVcourse app is designed with privacy in mind. No account or sign-up is required to use the app. You can sign up with Apple on the app, if you wish to save your progress across devices.

Data We Collect

EVcourse collects only the data needed to provide its features. By default, you are anonymous. No account is required.

• An anonymous device identifier for spam prevention and app functionality
• App usage data such as which scenarios you view, charging feedback you submit, and your progress
• If you log charging feedback, you can optionally tag additional details such as the charging network you used. You may also submit suggestions if an option is not listed.
• If you join a team, your feedback is linked to that team code
• If you have granted location permission, coarse location (city and country level) may be associated with your feedback to help improve the service
• If you choose to sign in with Apple, your Apple ID is stored for cross-device sync
• If you purchase a team plan, billing information is collected by our payment processor

You can disable location access or notifications in your device settings at any time. The app will continue to work. You can reset your anonymous identifier by reinstalling the app.

Tracking

We do not track you. Our app does not use Apple's App Tracking Transparency framework because we do not track users across apps or websites owned by other companies. The app does not use third-party tracking SDKs (no Google Analytics, no Facebook SDK, no ad networks). The app does not use cookies.

Data Storage

Most data is stored locally on your device. When you join a team, charging feedback and analytics events sync to our cloud infrastructure hosted in the EU. All data is transmitted over encrypted connections.

How We Use Information

We use the collected information to:

• Provide and improve our educational content
• Analyze which scenarios are most helpful for EV drivers
• Understand regional charging challenges
• Improve app performance and user experience

Analytics

Website: We collect aggregate, non-personal usage statistics. Our website analytics do not use cookies, do not track individual users, and are GDPR-compliant.

Mobile App: We collect anonymous usage analytics to improve our educational content. No third-party analytics SDKs are used.

Payments

If you purchase a paid product, payment is processed by our payment provider. EVcourse does not store your payment card details. We receive your email address and company name to set up your analytics. See our Terms of Service for refund details.

Data Sharing

We do not sell or rent your personal data. We may share anonymous, aggregate statistics that cannot identify any individual user.

• Team charging feedback is visible to other members of the same team (you initiate this by joining a team)
• Aggregate analytics data (no individual identification) may be shared with B2B companies as part of their team analytics

Data Processing for B2B Companies

When a driver enters a team code, anonymous analytics events are associated with that code. Companies see aggregate data only. Individual driver identity is never shared with companies.

• This is a data controller/processor relationship under GDPR
• A Data Processing Agreement (DPA) is available on request via nina@evcourse.com
• Each company's data is isolated. Companies cannot access other companies' data.

Data Deletion on Termination

When a company stops using EVcourse, analytics access is revoked and the team is deactivated. Analytics data is retained in aggregate only, with no individual identification possible. Full deletion is available on request.

Sub-processors

• Cloud database provider (EU region)
• Apple (authentication if driver uses Apple Sign-In, Maps for charger search)

Third-Party Services

We work with a small number of service providers for website hosting, cloud infrastructure (EU-hosted), app delivery, and payment processing. These providers process data on our behalf and are bound by their respective privacy policies. EVcourse does not store your payment card details.

Data Retention

• Anonymous analytics events: Retained for the lifetime of the service to improve content
• Charging feedback: Retained until you delete your account
• Account data (Apple Sign-In): Retained until you delete your account, or up to 3 years after last activity
• Purchase records: Retained as required by Finnish tax and accounting law

You can reset your anonymous identifier by reinstalling the app. You can delete your account in the app via Profile > Delete Account, or by emailing us.

Your Rights (GDPR)

Under the EU General Data Protection Regulation, you have the following rights:

• Right to access: Request a copy of your data by emailing us
• Right to deletion: Delete your account in the app (Profile > Delete Account), or request deletion by email
• Right to rectification: Contact us to correct any inaccurate data
• Right to data portability: Request a machine-readable copy of your data
• Right to object: Object to processing based on legitimate interest at any time

We will respond to all privacy requests within 30 days. Email nina@evcourse.com with any request.

Your Rights (CCPA / California)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights:

• Right to know: Request what personal information we collect and how we use it
• Right to delete: Request deletion of your personal information
• Right to opt out of sale: We do not sell your personal information to third parties
• Right to non-discrimination: We will not treat you differently for exercising your privacy rights

To exercise your CCPA rights, email nina@evcourse.com. We will respond within 45 days.

Device Controls

• Disable location access: Go to Settings > Privacy & Security > Location Services > EVcourse
• Disable notifications: Turn them off in the app, or go to Settings > Notifications > EVcourse
• Reset your anonymous ID: Delete and reinstall the app
• Clear browser data: Remove locally stored website information in your browser settings

App Store Privacy Labels

In accordance with Apple's App Store requirements, here is a summary of our data practices:

• Data Used to Track You: None
• Data Linked to You: Email Address, User ID (only if you sign in with Apple)
• Data Not Linked to You: Coarse Location, Product Interaction, Device ID

Location is used for app functionality (finding nearby chargers) and is never sent to our servers. Usage data helps us understand which scenarios are most helpful.

Security

Your data is encrypted in transit and at rest. We store it with trusted, GDPR-compliant service providers.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children under 16. If you believe we have collected such information, please contact us at nina@evcourse.com and we will delete it promptly.

Trademark

EVcourse is a registered trademark in the European Union. All content, branding, and materials on this app and website are the property of their respective owners. Unauthorized use of the EVcourse name or logo is prohibited.

EU AI Act Transparency

EVcourse does not use artificial intelligence to generate its educational content. All charging scenarios are written and reviewed by specialists with direct EV charging experience. The app does not deploy AI systems that interact with users, make automated decisions, or process biometric data.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

Questions about this privacy policy or data requests? Email nina@evcourse.com.

We aim to respond to all inquiries and data requests within 30 days, as required by GDPR.