This guide is for general troubleshooting only. EVcourse is not affiliated with Osprey. For account issues or charger-specific faults, contact Osprey support directly.
Troubleshooting
Osprey Charger Not Working?
Updated March 2026
Having problems with a Osprey charger? Most issues can be fixed on the spot. Check the common problems below, or open the EVcourse app for step-by-step help at the charger.
Osprey Quick Reference
- Max power
- 300 kW
- Connectors
- CCS2
- Payment
- app, contactless
- Type
- Charge Point Operator
Detailed troubleshooting for Osprey is coming soon. In the meantime, check our general troubleshooting guide or open the EVcourse app for step-by-step help.
Don't understand the screen? Scan it.
Point your phone at any charger or car screen for instant help. Any brand, any language. Free to try on iOS.
Free to try on iOS. Android coming soon. Join the Android waitlist.