Connector types, charging standards, and pricing examples in this guide reflect the European market. This guide is for general information only. It does not replace your vehicle's owner manual or manufacturer support. EVcourse accepts no liability for actions taken based on this content. When in doubt, contact Dacia or a qualified technician.
Troubleshooting
Dacia Spring Charging Troubleshooting
Updated March 2026
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Dacia Spring Charging Specs
Approximate values. Check your own vehicle specs, as they vary by variant, model year, and market.
Battery (useable)
25 kWh
Max DC charging
34 kW
Max AC charging
6 kW
10-80% DC time
38 min
DC connector
CCS2
WLTP range
WLTP (Worldwide Harmonised Light Vehicles Test Procedure) is a standardised lab test for range. Real-world range is typically 15-30% lower due to speed, temperature, terrain, and climate control use.
230 km
Dacia Spring Electric 65 Charger Will Not Start Charging
You have plugged the CCS2 or Type 2 connector into your Dacia Spring, but nothing happens. No light, no sound, no charging. This is frustrating, but it is usually a simple fix. Most of the time, the problem is with authentication, the cable connection, or the charger itself.
Quick Diagnosis
Step 1
Is the charger screen on and showing a ready state?
Check if the charger display is lit and showing "Available" or a similar ready message.
Symptoms
Connector is plugged in but the charger shows no active session
The charging indicator light on the dashboard does not turn on
The charger screen displays an error code after plugging in
You hear a click when plugging in but charging never begins
The charger app shows 'waiting' or 'preparing' but never progresses
Why This Happens
Authentication not completed
Most public chargers require you to tap an RFID card or start the session through an app before plugging in. If you plug in first without authenticating, the charger will not start. Some chargers require the reverse order.
CCS2 connector not fully seated
The CCS2 plug on DC fast chargers is large and heavy. On the Dacia Spring, the charge port is on the right front side. You need to push the connector firmly until you hear a click. A partial connection will not start a session.
Charge port door or latch issue
The Spring's charge port door must be fully open and the port clean and dry. Dirt, ice, or debris in the port can prevent the connector from making proper contact.
Charger out of service
The charger may be offline or faulty even if the screen is lit. Check the charger app or look for a status indicator. A green light usually means available, red or amber means out of service.
Charge schedule active in the car
If you set a charging schedule in the Dacia Spring (for example, to charge only at night for cheaper rates), the car will refuse to charge outside that window. Check the charging timer settings on the dashboard.
What to Do
1
Authenticate before plugging in
Use your RFID card, charging app, or contactless payment on the charger before inserting the connector. Many chargers will not unlock the cable until a session is started.
2
Unplug and replug the connector
Remove the CCS2 or Type 2 connector completely from the Spring's charge port. Wait 10 seconds, then reinsert it firmly until you hear and feel the click. Make sure it sits flush.
3
Check the charge port
Inspect the charge port on the front right of the car. Remove any dirt, ice, or water. If the port flap is not fully open, gently push it all the way.
4
Disable any charging schedule
On the dashboard, go to the charging settings and check if a charging timer or schedule is active. Disable it to allow immediate charging.
5
Try a different connector or charger
If the charger has two connectors, try the other one. If the charger still does not start, move to a different charger at the same location or a nearby station.
6
Contact the charging network
If nothing works, call the number displayed on the charger. The operator can sometimes remotely restart the charger or confirm it is out of service.
Prevention Tips
Always authenticate with the charger before plugging in the connector
Keep the charge port clean and check for debris before plugging in
Disable charging schedules when you need to charge outside your normal window
Check the charger's status in the network app before driving to a station
Carry an RFID card as a backup in case the charging app is down
Dacia Spring Electric 65 Charging Stops Before Full
Your Dacia Spring was charging fine, then it just stopped. Maybe at 60%, maybe at 80%, maybe after just a few minutes. This is more common than you think, and it is rarely a serious problem with the car. Here is what to check.
Quick Diagnosis
Step 1
Did the charger show an error code?
Check the charger screen for any error message or code.
Symptoms
Charging stops at a percentage well below 100%
The charger screen shows the session ended without explanation
Charging stops after only a few minutes and will not resume
The car's charging light turns off mid-session
You return to find the car stopped charging at a low percentage
Why This Happens
Charge limit set in the car
The Dacia Spring allows you to set a charge limit. If it is set to 80%, the car will stop charging when it reaches that level. Check your settings if the car stops at a round number.
Charger timeout or session limit
Some public chargers have a maximum session time, often 60 or 90 minutes. Given the Spring's slow 34 kW DC maximum, you may hit the time limit before reaching your desired charge level.
Battery temperature too high
The Spring has no active battery cooling system. During prolonged charging in warm weather, the battery temperature can rise and the car will stop charging to protect the cells.
Communication error with the charger
DC fast charging requires constant communication between the car and charger. If this connection drops even briefly, the session ends. Older or poorly maintained chargers are more prone to this.
Unstable grid power at the charger
If the charger experiences a power fluctuation or brief outage, the session will end. This is more common at chargers in areas with unstable grid connections.
What to Do
1
Check your charge limit setting
On the Spring's dashboard, look at the charging settings. If a charge limit is set (for example, 80%), raise it to 100% if you need a full charge.
2
Check the charger for a session time limit
Look at the charger screen or the network app for any time limits. If the charger limits sessions to 60 minutes, the Spring may not reach a high charge level at 34 kW.
3
Let the battery cool down
If you were driving hard before charging or it is a hot day, wait 10-15 minutes before starting a new session. The Spring lacks active cooling, so the battery needs time to cool naturally.
4
Unplug, wait, and restart the session
Remove the connector, wait 30 seconds, then plug it back in and authenticate again. This resets the communication between the car and charger.
5
Try a different charger
If the session keeps stopping at the same charger, the charger may be faulty. Move to a different unit or station.
Prevention Tips
Set your charge limit to your actual desired level before plugging in
Choose chargers without strict time limits when you need a full charge on the Spring's slow DC
Avoid DC fast charging immediately after highway driving in hot weather
Use AC charging overnight for daily needs, reserving DC for occasional top-ups
Report faulty chargers through the network's app so they get fixed
Dacia Spring Electric 65 Charger Payment Not Working
You are at the charger with your Dacia Spring, ready to plug in, but the payment will not go through. Your card gets declined, the app spins forever, or the charger does not accept your RFID card. Payment problems are one of the most common issues at public chargers, and they have nothing to do with your car.
Quick Diagnosis
Step 1
Are you using the network's own app?
Using the charging network's own app is usually the cheapest and most reliable option.
Symptoms
RFID card tap does not start a session
Charging app shows a payment error or timeout
Contactless bank card is declined at the charger
Charger displays 'payment failed' or 'authorization error'
Session starts but ends immediately with a billing error
Why This Happens
No valid payment method for this network
Europe has many charging networks, each with its own app or RFID card. Your card or app may not work on every network. Some chargers only accept their own network's cards.
Contactless payment not supported
Not all chargers accept contactless bank cards yet, even though EU regulations are changing this. Older chargers may only accept RFID cards or app-based payments.
Insufficient funds or card block
Some charging networks place a pre-authorization hold on your card (often 50-80 EUR). If your available balance is too low, or your bank blocks unexpected foreign charges, the payment fails.
App account not verified or expired
If you recently signed up for a charging app, your payment method may not be verified yet. Some apps also require a minimum balance or expire stored payment details after a period.
Charger card reader malfunction
The physical card reader on the charger may be damaged, dirty, or offline. If your RFID card works at other chargers on the same network, the reader on this specific unit is likely faulty.
What to Do
1
Check which payment methods the charger accepts
Look at the charger display or the stickers on the unit. It will show which networks, apps, or card types are accepted. If your payment method is not listed, you need a different option.
2
Try a different payment method
If your RFID card fails, try the network's app. If the app fails, try a contactless bank card. Having at least two payment options is essential for public charging.
3
Check your bank balance and card status
Make sure you have enough balance to cover the pre-authorization hold. Check your banking app for any blocked transactions. Some banks flag charging stations as unusual activity.
4
Re-tap your RFID card slowly
Hold the RFID card flat against the reader for 2-3 seconds. Do not tap and pull away quickly. Some readers need a longer contact time.
5
Restart the charger session
Cancel any pending session in the app, wait 30 seconds, and try again from scratch. Sometimes a failed payment leaves a ghost session that blocks new attempts.
6
Move to a different charger
If payment keeps failing on one unit, try the next one. Card readers on individual chargers can be faulty while others at the same station work fine.
Prevention Tips
Carry at least two payment options: an RFID card and a charging app account with a verified payment method
Sign up for the major charging networks in your area before you need them
Notify your bank that you use EV chargers so they do not block pre-authorization holds
Keep your charging app payment details up to date and check that cards have not expired
Download a roaming app (like Chargemap or Octopus Electroverse) that works across multiple networks
Dacia Spring Electric 65 Charging Slower Than Expected
You plugged in your Dacia Spring and the charging speed seems painfully slow. Before you worry, here is the reality: the Spring's maximum DC charging speed is 34 kW. That is by design, not a fault. But if you are seeing speeds well below that, or your AC charging is stuck at 2 kW, there are things you can check.
Quick Diagnosis
Step 1
Is your battery above 80%?
Charging slows down significantly above 80% to protect battery health. This is normal.
Symptoms
DC fast charging speed below the 34 kW maximum
AC home charging stuck at 2-3 kW instead of 7 kW
Charging speed drops to single digits above 70%
The charger display shows lower power than you expected
A full DC charge takes much longer than the estimated time
Why This Happens
Battery too cold
The Dacia Spring has no battery preconditioning and no heat pump. In cold weather, the 25 kWh battery cools down quickly and the car limits charging power to protect the cells. This can cut DC speeds in half.
Expecting faster DC speeds than the car supports
The Spring's maximum DC charging rate is 34 kW. Even at a 150 kW charger, you will never exceed 34 kW. This is a hardware limit of the car, not a charger problem.
State of charge above 70%
The Spring's small 25 kWh NMC battery starts tapering charging speed above 70%. Above 80%, speeds can drop to 10-15 kW. This is normal behavior for this battery size.
AC charger on single-phase at reduced current
The Spring supports 7 kW AC charging on single-phase. If your home outlet or portable charger is limited to 10A, you will only get about 2.3 kW. A dedicated wallbox at 32A is needed for the full 7 kW.
Charger power shared between stalls
Many DC fast chargers share power between two connectors. If another car is charging next to you, the available power is split. At 34 kW max, even a small reduction is noticeable.
What to Do
1
Check the battery temperature
Look at the dashboard display. If it is cold outside, the battery may need to warm up. Drive for 15-20 minutes before stopping at a DC charger to let the battery reach a better temperature.
2
Verify your state of charge
If you are above 70%, the slower speed is expected. For the fastest DC charging on the Spring, arrive between 10-30% and stop at 80%.
3
Check if the charger is shared
Look at the charger unit. If two cables come from the same unit and someone is using the other one, you are likely sharing power. Move to a charger with a free pair if available.
4
Confirm your AC charger capacity
For home charging, check that your wallbox is rated for at least 32A single-phase to deliver the full 7 kW. A standard household outlet with a portable charger will be much slower.
5
Try a different charger
If DC speeds are well below 30 kW at a low state of charge and warm battery, the charger may be faulty. Try a different unit or station.
6
Accept the car's limits
The Spring is designed as a city car with a small battery. DC fast charging is for occasional use, not daily long-distance travel. Plan accordingly and use AC charging overnight as your primary method.
Prevention Tips
Use AC charging overnight as your primary method, since the small battery charges fully in about 4 hours at 7 kW
For DC charging, arrive between 10-30% state of charge for the best speeds
In cold weather, drive for at least 15-20 minutes before stopping at a DC charger
Avoid relying on DC fast charging for daily use, as the 34 kW limit makes it slow compared to other EVs
Install a 7 kW wallbox at home to get the most from AC charging
Dacia Spring Electric Wrong Charging Connector Type
You are at a charging station and you are not sure which plug to use for your Dacia Spring. Or you grabbed a connector and it does not fit. The Spring uses CCS2 for DC fast charging and Type 2 for AC charging. Here is how to tell them apart and avoid mistakes.
Quick Diagnosis
Step 1
Do you need fast charging (DC)?
DC fast charging is for quick top-ups during trips (usually 20-40 minutes). For overnight or workplace charging, AC is fine.
Symptoms
The connector you grabbed does not physically fit the charge port
You see multiple plug types at the charger and are unsure which one to use
You plugged in a connector but the car does not recognize it
The charger offers CHAdeMO and CCS2 and you picked the wrong one
AC charging works but you cannot find the right plug for fast charging
Why This Happens
Grabbing the CHAdeMO connector instead of CCS2
Many older DC fast chargers have both CHAdeMO and CCS2 connectors. They look different. CHAdeMO is round and bulky, CCS2 has a flat top section with two round pins below. The Spring uses CCS2 only.
Trying a Type 1 cable instead of Type 2
Type 1 (J1772) is a single-phase connector used mainly in North America and older Asian EVs. The Dacia Spring uses Type 2 for AC charging, which has a wider, more rectangular shape with seven pins.
Using a Type 2 cable at a DC charger
Some drivers try to use their Type 2 AC cable at a DC fast charger. DC chargers have their own attached CCS2 cables. You cannot use a Type 2 cable for DC fast charging.
Charge port orientation confusion
The Spring's charge port is on the front right. The CCS2 connector must be oriented correctly with the DC pins at the bottom. If you are twisting or forcing it, you have the wrong orientation.
What to Do
1
Identify the connector type you need
For DC fast charging, you need the CCS2 connector (also called Combo 2). It has a flat rectangular top section and two large round pins at the bottom. For AC charging, you need Type 2, which is the top part of CCS2 only.
2
Check the charger labels
Most chargers label each cable with the connector type. Look for CCS, CCS2, or Combo 2 for DC fast charging. Avoid CHAdeMO, which is a different standard.
3
Align the connector correctly
Hold the CCS2 connector so the two large DC pins point downward. Align it with the charge port and push it in straight. Do not twist or force it.
4
For AC charging, use a Type 2 cable
At AC charging stations (destination chargers, home wallboxes), use a Type 2 cable. The Spring supports up to 7 kW AC on single-phase. Some AC stations have attached cables, others require your own.
5
If nothing fits, check the car's manual
The Dacia Spring manual shows the charge port layout. If you are at a charger with unfamiliar connectors, check the manual or the Dacia app for guidance.
Prevention Tips
Remember: CCS2 for DC fast charging, Type 2 for AC charging on the Dacia Spring
Keep a Type 2 charging cable in the car for AC stations that do not have an attached cable
Look for charger labels before grabbing a connector to avoid confusion
Avoid CHAdeMO connectors, as the Spring does not support this standard
If the connector does not slide in easily, stop and check the orientation before forcing it
From Finn, engineer: In our experience with drivers across charger brands, most charging problems have straightforward fixes. The scenarios above are based on real situations reported by EV drivers and verified against manufacturer documentation from our consulting work with automotive companies. If a problem persists, contact Dacia or the charging network directly.
The EVcourse app provides instant troubleshooting and expert explanations at the charger. Scan any station or car screen for step-by-step help, free to start on iOS.
