This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
Your Hyundai or Kia EV has interrupted the charging session. The vehicle's battery management system stopped charging, which can happen due to temperature limits, a full battery, or a detected fault.
What to do
- Check the battery level. The vehicle may have reached its charge limit
- In cold weather, the battery heater may not be able to keep the cells warm enough. Move to a sheltered location if possible
- Check the charge settings in your vehicle. The charge limit may be set lower than expected
- Restart the vehicle and try again
- If the interruption happens repeatedly at a low state of charge, book a service appointment
Who's responsible?
- This may be a vehicle issue
Technical details
- Error code
- Hyundai_ChargingInterrupted
- Category
- Vehicle
- Classification
- communication
- Source
- ChargeX MREC Standard (2023)
See this on the charger screen? Scan it.
Point your phone at the error and get instant help. Coming soon.
Related errors
Stuck at the charger? Open the app.
Step-by-step help for real charging problems. Log the experience. Free on iOS and Android.
Free to download · Available on iOS and Android