This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The ground fault circuit interrupter (GFCI) has been activated. This is a safety shutdown triggered by the charger or vehicle detecting an electrical grounding issue.
What to do
- Unplug and move to a different charger. Do not retry on this unit
- Report the charger as faulty to the charging network
- If this happens repeatedly on multiple chargers, contact your vehicle manufacturer
Who's responsible?
- This is likely a charger hardware issue
- This may be a vehicle issue
Technical details
- Error code
- GroundFailure
- Category
- Electrical
- Classification
- safety, maintenance
- Source
- ChargeX MREC Standard (2023)
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