This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The input voltage to the vehicle has dropped below an acceptable level. The charger cannot deliver enough power.
What to do
- Try a different connector on the same charger
- Move to a different charger if available
- Report the unit to the charging network
Who's responsible?
- This is likely a charger hardware issue
- This may be a vehicle issue
Technical details
- Error code
- UnderVoltage
- Category
- Electrical
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
See this on the charger screen? Scan it.
Point your phone at the error and get instant help. Coming soon.
Related errors
Stuck at the charger? Open the app.
Step-by-step help for real charging problems. Log the experience. Free on iOS and Android.
Free to download · Available on iOS and Android