This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The contactors (internal switches) inside your vehicle failed to open or close properly during charging. This is a vehicle-side issue.
What to do
- Unplug and restart your vehicle completely
- Retry charging after the car has fully restarted
- If the error persists, contact your vehicle manufacturer. This requires vehicle service
Who's responsible?
- This may be a vehicle issue
Technical details
- Error code
- EVContactorFault
- Category
- Vehicle
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
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