This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
Your vehicle has detected a fault in its charging system. This typically refers to the onboard charger, the charging control unit, or related electronics. This is a vehicle-side hardware or software issue.
What to do
- Restart your vehicle and try charging again
- Try both AC (slow) and DC (fast) charging. If only one type fails, it narrows the problem
- Check for a vehicle software update in your car's settings or app
- Contact your vehicle manufacturer or dealer. This may require service
Who's responsible?
- This may be a vehicle issue
Technical details
- Error code
- ChargingSystemMalfunction
- Category
- Vehicle
- Classification
- safety, maintenance
- Source
- ChargeX MREC Standard (2023)
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