This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
Your vehicle is reporting a problem with its charging port. The port may not be opening, locking, or communicating correctly. Debris, ice, or a mechanical issue can cause this.
What to do
- Check your charge port for visible debris, ice, or damage
- Try opening and closing the charge port door manually
- On some vehicles, locking and unlocking the car resets the charge port latch
- If the port light is red or flashing, consult your vehicle manual for the specific meaning
Who's responsible?
- This may be a vehicle issue
- This may be something you can fix yourself
Technical details
- Error code
- ChargePortError
- Category
- Vehicle
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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