Charging stopped on its own? Scan the screen to find out why.

The situation

You come back to your car and charging has stopped before reaching the level you expected. The screen shows a message, maybe an error, maybe a status you do not understand. Your battery is at 47% and you needed 80%. You do not know if you can restart the session, if the charger is broken, or if your car stopped it.

How the scanner helps

Scan the screen to find out exactly why charging stopped. The scanner identifies whether it was your car's charge limit, a charger-side error, a timeout, or a network issue. If the session can be restarted, it tells you how. If the charger is faulty, it tells you to move on.

What to do

1. 1

   Scan the charger screen showing the session end status

2. 2

   Read the identified reason for the session ending

3. 3

   Follow the scanner's advice: restart the session, re-plug, or move to another charger

4. 4

   Report the charger if the scanner identifies a hardware fault

Related error codes

Related terms