This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
This charger is restricted to certain users, accounts, or vehicles. Some workplace, hotel, or apartment chargers are limited to authorized users only.
What to do
- Check the charger or signage for access instructions
- Contact the site owner or property manager for access
- Move to a public charger. This one requires special authorization
Who's responsible?
- The charging network operator needs to fix this
- This may be something you can fix yourself
Technical details
- Error code
- RestrictedAccess
- Category
- Authorization
- Classification
- authorization, security
- Source
- ChargeX MREC Standard (2023)
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