This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The Tritium charger detected an isolation fault during the pre-charge safety check. This means the electrical insulation between the high-voltage DC system and ground is compromised.
What to do
- Check the connector for moisture, debris, or visible damage
- If the connector looks wet, dry it and try again
- Try the other connector on the unit if available
- If the fault persists, use a different charger and report the issue
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- Tritium_IsolationFault
- Category
- Electrical
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
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