This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The Tritium charger detected a fault with its internal contactors, the high-voltage switches that connect power to the cable. Charging cannot start or has been stopped for safety.
What to do
- Do not attempt to restart on this charger
- Unplug and move to a different charger
- Report the fault to the network operator
- This is a critical hardware failure that requires technician repair
Who's responsible?
- This is likely a charger hardware issue
- The charging network operator needs to fix this
Technical details
- Error code
- Tritium_ContactorFault
- Category
- Electrical
- Classification
- safety, maintenance
- Source
- ChargeX MREC Standard (2023)
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