This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The TCP/IP network connection between the charger and your vehicle (over the charging cable) failed. CCS chargers use this for the high-level communication that negotiates charging parameters.
What to do
- Unplug and retry
- Try a different CCS connector or charger
- If this happens repeatedly with your vehicle, check for a software update
Who's responsible?
- This may be a vehicle issue
- This is likely a charger hardware issue
Technical details
- Error code
- TCPConnectionError
- Category
- Communication
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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