This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The charger has no internet connectivity. It cannot process authorization or communicate with the charging network.
What to do
- Try authorizing via RFID card if available. Some chargers allow offline RFID
- Wait a few minutes and retry. Connectivity may be temporary
- Try a nearby charger on the same network
- Contact the charging network to report the outage
Who's responsible?
- The charging network operator needs to fix this
- This is likely a charger hardware issue
Technical details
- Error code
- NoInternet
- Category
- Communication
- Classification
- authorization
- Source
- ChargeX MREC Standard (2023)
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