This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The charger's RFID or card reader is not working. You cannot authenticate using a physical card on this unit.
What to do
- Use the charging network's app to start the session remotely
- Try contactless payment with your phone if available
- Move to a different charger if app-based start is not available
- Report the broken reader to the charging network
Who's responsible?
- This is likely a charger hardware issue
- The charging network operator needs to fix this
Technical details
- Error code
- ReaderFailure
- Category
- Hardware
- Classification
- authorization, maintenance
- Source
- ChargeX MREC Standard (2023)
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