This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The contactors (internal switches) inside the charger failed to open or close properly. This is a hardware fault with the charger unit.
What to do
- Try a different connector on the same charger
- Move to a different charger
- Report the unit to the charging network. This requires maintenance
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- EVSEContactorFault
- Category
- Hardware
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
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