This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The charger has detected an internal fault that it cannot recover from automatically. This is a charger-side problem, not something you caused.
What to do
- Try a different connector on the same charger
- Move to a different charger if available
- Report the unit to the charging network with the error message if visible on the screen
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- InternalError
- Category
- Hardware
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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