This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The charger reported an error that does not match any standard category. The screen may show a numeric code, a vendor-specific message, or just a generic error.
What to do
- Take a photo of the error message or code on the screen
- Unplug and retry once
- Try a different charger
- Report the error to the charging network. Include the photo if possible
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- OtherError
- Category
- Hardware
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
See this on the charger screen? Scan it.
Point your phone at the error and get instant help. Coming soon.
Related errors
Stuck at the charger? Open the app.
Step-by-step help for real charging problems. Log the experience. Free on iOS and Android.
Free to download · Available on iOS and Android