This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
One of the three electrical phases supplying the charger is missing. This is a site-level wiring or grid issue. The charger cannot deliver full power.
What to do
- Charging may work at reduced speed if the charger can operate on fewer phases
- If charging does not start at all, move to a different charger
- Report to the charging network. This is an electrical supply issue
- Check if other chargers at the same site are also affected
Who's responsible?
- This is likely a charger hardware issue
- The charging network operator needs to fix this
Technical details
- Error code
- MissingPhase
- Category
- Electrical
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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