This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The Kempower central power unit has a fault. Since Kempower systems share one power unit across multiple charging satellites, this fault may affect all connectors at the location.
What to do
- Try a different satellite. Some faults only affect specific power modules
- If no satellites work, the entire power unit is likely down
- Report the location to the network operator
- You will need to find an alternative charging location
Who's responsible?
- This is likely a charger hardware issue
- The charging network operator needs to fix this
Technical details
- Error code
- Kempower_PowerUnitFault
- Category
- Hardware
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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