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EV Charger Error

What Does Power Unit Fault (Kempower) Mean on an EV Charger?

Updated March 2026

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This is general guidance based on Kempower. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure. If anything looks or feels unsafe, stop charging and move away from the charger.

Critical

The Kempower central power unit has a fault. Since Kempower systems share one power unit across multiple charging satellites, this fault may affect all connectors at the location.

Seeing this on the charger right now?

  1. Don't unplug while the charger is active. Wait for the screen to update.
  2. Try stopping and restarting the session from the charging app or RFID card.
  3. If the error persists, move to a different connector or charger if available.

Read the full explanation below, or scan the charger screen with EVcourse for instant help.

What to do

  1. Try a different satellite. Some faults only affect specific power modules
  2. If no satellites work, the entire power unit is likely down
  3. Report the location to the network operator
  4. You will need to find an alternative charging location

Technical details

Error code
Kempower_PowerUnitFault
Category
Hardware
Classification
maintenance
Source
Based on data from Kempower. EVcourse is not affiliated with Kempower.

Related charging terms

Understanding these terms can help you troubleshoot this error:

Seeing this error at the charger?

Drivers can verify this specific error by scanning the screen with EVcourse. The app reads any charger display, any language. Free to try on iOS.

Get the app

Other errors

From Finn, engineer: This error code is part of the ChargeX MREC standard used across public charging networks. Always follow the instructions on the charger display. If the error persists, contact the charging network's support line or try a different charger.

The EVcourse app provides instant troubleshooting and expert explanations at the charger. Scan any station or car screen for step-by-step help, free to start on iOS.

Don't understand the screen? Scan it.

Point your phone at any charger or car screen for instant help. Any brand, any language. Free to try on iOS.

Free to try on iOS. Android coming soon. Join the Android waitlist.