This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The electrical supply voltage to the charger is above the safe operating range. The charger has shut down to protect itself and your vehicle.
What to do
- Do not retry on this charger
- Try a different charger at a different location
- Report to the charging network. This is a grid or site power issue
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- InputVoltageHigh
- Category
- Electrical
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
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