This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The charger's internal cooling fan has failed. Without cooling, the charger may overheat and reduce power or shut down entirely. This is a charger hardware issue.
What to do
- Charging may continue at reduced speed if the charger is still running
- If the charger shuts down, move to a different unit
- Report the issue to the charging network. Fan replacement requires a technician
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- FanFailure
- Category
- Hardware
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
See this on the charger screen? Scan it.
Point your phone at the error and get instant help. Coming soon.
Related errors
Stuck at the charger? Open the app.
Step-by-step help for real charging problems. Log the experience. Free on iOS and Android.
Free to download · Available on iOS and Android