This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The charger detected that your vehicle's connection was lost while charging was active. This could mean the connector came loose, or the vehicle unexpectedly dropped the connection.
What to do
- Check that the connector is still firmly plugged in
- If the connector fell out or was bumped, reinsert it and try a new session
- Check your vehicle for any error messages
- If someone else unplugged your car, the session may have been ended externally
Who's responsible?
- This may be something you can fix yourself
- This may be a vehicle issue
Technical details
- Error code
- EVDisconnectedDuringCharge
- Category
- Connector
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
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