This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The charger failed its cable check phase before delivering power. This can include an isolation failure, meaning the charger detected a potential electrical safety issue.
What to do
- Unplug and inspect the cable and connector for visible damage
- Try a different connector on the same charger
- Move to a different charger if available
- Report the unit if the cable appears damaged
Who's responsible?
- This is likely a charger hardware issue
- This may be a vehicle issue
Technical details
- Error code
- CableCheckFailure
- Category
- Connector
- Classification
- safety, maintenance
- Source
- ChargeX MREC Standard (2023)
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