This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The Efacec charger detected a relay or contactor fault. The internal switching mechanism that controls power delivery has failed.
What to do
- Do not attempt to restart. This is a hardware safety fault
- Move to a different charger
- Report the fault to the charging network with the charger ID and error message
- This requires a technician repair
Who's responsible?
- This is likely a charger hardware issue
- The charging network operator needs to fix this
Technical details
- Error code
- Efacec_RelayFault
- Category
- Electrical
- Classification
- safety, maintenance
- Source
- ChargeX MREC Standard (2023)
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