This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The Efacec charger detected a fault with the electrical grid supply. This could be a voltage drop, frequency deviation, or phase imbalance at the site.
What to do
- This is a grid infrastructure issue. Nothing a driver can fix
- Try other chargers at the location. They may be on a different circuit
- If all chargers show the same error, the entire site has a power supply issue
- Report the issue and find an alternative charging location
Who's responsible?
- This is likely a charger hardware issue
- The charging network operator needs to fix this
Technical details
- Error code
- Efacec_GridFault
- Category
- Electrical
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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