This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The output cable has been severed or severely damaged. This charger is out of service.
What to do
- Do not touch the cable
- Move to a different charger immediately
- Report the damaged cable to the charging network and site operator urgently
Who's responsible?
- The charging network operator needs to fix this
- This is likely a charger hardware issue
Technical details
- Error code
- CutCable
- Category
- Connector
- Classification
- safety, maintenance
- Source
- ChargeX MREC Standard (2023)
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