This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The charging cable or connector is too hot. The charger is reducing power to prevent damage. Charging continues but at a lower speed.
What to do
- Charging continues but at reduced speed. This may resolve on its own
- Avoid handling the cable if it feels very hot
- If power reduces significantly, try a different connector
- Report to the network if this happens repeatedly at the same unit
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- CableOverTempDerate
- Category
- Thermal
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
See this on the charger screen? Scan it.
Point your phone at the error and get instant help. Coming soon.
Related errors
Stuck at the charger? Open the app.
Step-by-step help for real charging problems. Log the experience. Free on iOS and Android.
Free to download · Available on iOS and Android