This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
You can smell burning or see smoke coming from the charger, cable, or connector. This is a serious safety issue that requires immediate action.
What to do
- Stop charging immediately if it is safe to press the emergency stop or unplug
- Move away from the charger
- Call emergency services if there is active smoke or flames
- Report to the charging network urgently
Who's responsible?
- The charging network operator needs to fix this
- This is likely a charger hardware issue
Technical details
- Error code
- SmellOrSmoke
- Category
- Safety
- Classification
- safety
- Source
- ChargeX MREC Standard (2023)
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