This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The Alpitronic Hypercharger failed to establish power line communication (PLC) with the vehicle over the CCS connector. PLC is required for CCS DC charging to negotiate power levels.
What to do
- Unplug and re-insert the CCS connector firmly
- Clean the connector pins if they appear dirty
- Try the other CCS connector on the unit
- Some vehicles have intermittent PLC issues. Restarting your vehicle (turn off, wait, turn on) can help
- If this happens every time with your vehicle, it may need a software update from the manufacturer
Who's responsible?
- This may be a vehicle issue
- This is likely a charger hardware issue
Technical details
- Error code
- Alpitronic_PLCCommFault
- Category
- Communication
- Classification
- communication
- Source
- ChargeX MREC Standard (2023)
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