This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Warning
The ABB charger could not lock or unlock the connector. The locking mechanism may be jammed, frozen, or damaged.
What to do
- Do not force the connector. Pulling hard can damage the lock mechanism
- If the connector is stuck in your car, contact the network operator for remote unlock
- In cold weather, ice may have formed around the lock. Wait a few minutes or gently warm the connector
- Try a different connector if available
Who's responsible?
- This is likely a charger hardware issue
Technical details
- Error code
- ABB_ConnectorLockFault
- Category
- Connector
- Classification
- maintenance
- Source
- ChargeX MREC Standard (2023)
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