This is general guidance based on the ChargeX MREC standard. Actual charger behavior varies by manufacturer and firmware version. Always follow on-screen instructions and contact the charging network if you are unsure.
Critical
The ABB charger lost communication with the vehicle during the charging session. This can happen due to a loose connector, a vehicle-side fault, or a protocol mismatch.
What to do
- Unplug and re-seat the connector firmly
- Try starting a new session
- If it happens immediately, the vehicle may not be compatible with this charger's protocol version
- Try a different charger at the same location
- Report the issue to the charging network
Who's responsible?
- This is likely a charger hardware issue
- This may be a vehicle issue
Technical details
- Error code
- ABB_CommTimeout
- Category
- Communication
- Classification
- communication
- Source
- ChargeX MREC Standard (2023)
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