Scanner Use Case
First time at a public charger? Scan the screen for a walkthrough.
Updated March 2026
The situation
You have pulled up to a public charger for the first time. There is a screen with options, one or two cables hanging from the unit, and maybe a card reader or QR code. You are not sure what to do first, plug in or authorize? Tap or use an app? The screen has numbers and abbreviations you have never seen.
How the scanner helps
Scan the charger screen and get a step-by-step explanation of what it is showing you. The scanner identifies whether the charger is ready, what payment method it expects, and what the displayed power and connector information means. It turns a confusing first experience into a guided one.
What to do
- 1
Scan the charger's idle or welcome screen
- 2
Read which payment or authorization method the charger expects
- 3
Follow the identified steps to start a session
- 4
Scan again during charging to understand the power and energy display
Related error codes
Related terms
Try scanning a charger screen.
Free to try. Point your phone at any charger and see what happens.
Free to try on iOS. Android coming soon.
Don't understand the screen? Scan it.
Point your phone at any charger or car screen for instant help. Any brand, any language. Free to try on iOS.
Free to try on iOS. Android coming soon. Join the Android waitlist.