Skip to main content

This guide is for general information only. EVcourse is not affiliated with BMW or Be Charge. Charging speeds and compatibility vary by station, vehicle variant, and conditions. When in doubt, contact BMW or Be Charge support.

Troubleshooting

BMW i5 Charging at Be Charge

Updated March 2026

The BMW i5 is compatible with Be Charge chargers. Here is what you need to know about charging speed, connector fit, and how to handle common problems.

Share

Compatibility Overview

Approximate values. Actual speeds depend on temperature, battery state, and station load.

Connector match
Compatible
Car connector
CCS2
Network connectors
CCS2, Type 2
Max charging speed
up to ~205 kW
10-80% estimate
~33 min
Payment
app, contactless, RFID

Why Your Charging Speed May Differ

The BMW i5 supports up to 205 kW DC charging. Be Charge chargers deliver up to 300 kW. Your car's maximum intake is the limiting factor here, capping speed at 205 kW even on a faster charger.

  • Charging slows down above 80% state of charge on most EVs, including the BMW i5.
  • Cold weather reduces charging speed. If your BMW i5 supports battery preconditioning, use the built-in navigation to warm the battery before arriving.
  • If multiple cars share the same Be Charge station, power may be split between stalls.

BMW i5 Charging Problems

BMW i5 eDrive40 Charger Won't Start: Fix Guide Now

You have connected your BMW i5 to a charger, but the session will not start. The charger sits idle, iDrive shows nothing, or you get an error message. This is one of the most reported problems at public chargers, and the fix is usually simple.

Symptoms

  • The charger screen stays on 'connect vehicle' after plugging in the CCS2 cable
  • iDrive does not show any charging activity
  • The charge port LED on the i5 does not illuminate
  • An error code appears on the charger display
  • The connector does not lock into the charge port

What to Do

  1. 1

    Make sure the i5 is unlocked

    The charge port only opens and accepts a connector when the car is unlocked. Use the key fob or My BMW app to unlock if needed.

  2. 2

    Seat the connector firmly

    Push the CCS2 or Type 2 plug straight into the port until it clicks and locks. The charging port is on the rear right of the i5. Do not twist or angle the connector.

  3. 3

    Complete authentication at the charger

    Tap your RFID card, start the session in the charging app, or pay via contactless. The charger needs authorization before it sends power to your i5.

  4. 4

    Check iDrive for scheduling conflicts

    Open iDrive and navigate to Charging, then Charging Settings. If a departure time or scheduled window is active, switch to 'Charge Immediately' to override it.

  5. 5

    Unplug and reconnect

    Remove the connector, wait 15 seconds, then plug in again. This forces a new handshake between the i5 and the charger, which resolves many communication issues.

  6. 6

    Move to another charger

    If nothing works, the charger is likely faulty. Try another stall or station. Report the broken charger through the network app so others are warned.

BMW i5 Charging Payment Failed: Solutions That Work

Your BMW i5 is plugged in and ready, but the charger will not accept your payment. Whether it is an RFID card that gets no response, an app that throws an error, or a declined bank card, this stops you from charging. Here is how to get past it quickly.

Symptoms

  • Charger shows 'authentication failed' or 'payment error'
  • RFID card tap produces no response on the charger
  • Charging app fails to start the session with a payment error
  • Contactless bank card is declined at the charger terminal
  • Session starts but immediately cancels with a billing error

What to Do

  1. 1

    Switch to a different payment method

    Try another RFID card, a different charging app, or contactless bank card. Having at least two options means one failure does not strand you.

  2. 2

    Verify your account status

    Open the charging app and check your payment method, balance, and subscription status. Fix any issues before retrying.

  3. 3

    Check which networks this charger accepts

    Look for network logos on the charger unit. If your provider is not listed, you need ad-hoc payment or a different provider.

  4. 4

    Scan the QR code for ad-hoc payment

    Most modern European chargers have a QR code. Scan it with your phone to open a web-based payment page. You can pay with any credit or debit card, no app needed.

  5. 5

    Cancel and restart the session

    If the payment seemed to process but charging did not start, cancel the session in the app and try again. A fresh authorization attempt often works.

  6. 6

    Call the network's support number

    The charger should display a support phone number. The operator can sometimes authorize sessions remotely or troubleshoot billing issues in real time.

BMW i5 eDrive40 Charging Too Slow: Causes and Fixes

Your BMW i5 eDrive40 can charge at up to 205kW on a DC fast charger, which is impressive for a 400V car. But if you are seeing far lower numbers on the iDrive display, something is limiting the power. Most causes are easy to identify and fix.

Symptoms

  • DC charging power shown in iDrive is well below 205kW
  • Charging takes much longer than expected for the 81.2kWh battery
  • Speed drops drastically above 50% state of charge
  • AC charging is stuck at 11kW even at a 22kW station
  • iDrive displays a battery temperature warning or conditioning message

What to Do

  1. 1

    Check current power in iDrive

    Open the charging screen on iDrive to see the live kW figure, battery temperature, and estimated completion time. This tells you immediately whether the car or the charger is the limiting factor.

  2. 2

    Precondition the battery before arriving

    Enter the charging station as a destination in iDrive navigation. The i5 will automatically warm (or cool) the battery to optimal charging temperature while you drive. This can double your initial charging speed in winter.

  3. 3

    Choose a high-power charger

    Use the BMW app or a charger map to find stations rated at 200kW or above. Ionity, Fastned, and some Shell Recharge stations offer 300kW+ chargers that let the i5 reach its peak.

  4. 4

    Avoid power-sharing stalls

    At charger parks with paired stalls (A1/A2, B1/B2), choose a pair where the other stall is empty. This gives your i5 the full charger output.

  5. 5

    Charge in the optimal range

    Plan your stops to arrive between 5% and 15% and leave at 80%. This keeps you in the fastest part of the i5's charging curve and minimizes time per kWh added.

  6. 6

    Install software updates

    BMW pushes OTA updates that can improve charging performance. Check iDrive under Settings, then Software Update, and install any pending updates.

Frequently Asked Questions

Can the BMW i5 charge at Be Charge?
Yes. The BMW i5 uses a CCS2 connector, which is supported by Be Charge chargers. Maximum charging speed will be up to 205 kW.
How long does it take to charge a BMW i5 at Be Charge?
Charging a BMW i5 from 10% to 80% at Be Charge takes approximately 33 minutes at up to 205 kW. Actual times vary depending on temperature, battery condition, and station load.
How do you pay at Be Charge?
Be Charge accepts app, contactless, RFID. Check the Be Charge app or website for current pricing and subscription options.

Don't understand the screen? Scan it.

Point your phone at any charger or car screen for instant help. Any brand, any language. Free to try on iOS.

Free to try on iOS. Android coming soon. Join the Android waitlist.