Powerdot Charging Guide

First Time Charging with Powerdot?

Here is what you need to know before your first session.

• Download the Powerdot app or have a contactless bank card ready. Payment options include app, RFID.
• Check which connector your car uses. Powerdot stations have CCS2 connectors.
• Plug in first, then authorize. Most Powerdot chargers require you to connect the cable before starting the session.
• If the screen shows a message you do not understand, the EVcourse app can read it for you. It works with any charger screen, any language.

Understanding Powerdot Pricing

Charging network pricing is more complex than it looks. The per-kWh rate shown in the app or on the charger is not always the full cost. Here is what to watch for.

Extra Charges to Watch For

The per-kWh price is not always the full picture. These additional fees can add up, especially on short sessions or when you forget to unplug.

• → Idle fees. Many DC fast chargers charge per minute once your battery is full but the car is still plugged in. This can be €0.10-0.50 per minute. Set a reminder to move your car when charging is done.
• → Session start fees. Some networks charge a flat fee (€0.50-2.00) just to start a session, on top of the per-kWh rate. This hits harder on short top-up sessions.
• → Per-minute billing. Some chargers bill per minute instead of per kWh. If your car charges slowly (cold battery, high state of charge, or an older model), per-minute billing is much more expensive. Check the billing model before you plug in.
• → Time-of-day pricing. Some networks charge more during peak hours (daytime) and less at night. If you have flexibility, charging off-peak can save money. For example, some networks have an idle fee only during business hours.

Coverage

Powerdot operates in the following countries. Tap a country for local pricing details. You can also find Powerdot charger locations on PlugShare or Open Charge Map.

How to Pay at Powerdot

Powerdot supports the following payment methods. Availability may vary by location.

• Powerdot app. Download the app, create an account, and add a payment method. Start and stop charging sessions from your phone.
• RFID card. Tap a registered RFID card on the charger to start. These need to be ordered in advance from Powerdot or a roaming partner. Most drivers use the app instead.

Tips for Charging at Powerdot

• Powerdot stations are often located at supermarkets, retail parks, and commercial areas. Combine your charging with shopping or errands.
• Payment is through the Powerdot app or RFID card. Download the app before your first visit to avoid setup delays at the station.
• Pricing is competitive for Southern Europe. Check the app for per-kWh rates at each location, as they can vary.
• Powerdot has a mix of charging speeds. Not all stations offer 350 kW, so verify the station specs if you need maximum speed.
• If you are in Portugal, Powerdot has one of the densest fast charging networks in the country. It is a strong option for road trips along the Portuguese coast.

Common Issues with Powerdot

• App reliability can be inconsistent. Some drivers report needing to retry session starts.
• RFID roaming compatibility varies. If your third-party RFID card does not work, the Powerdot app is the safest option.
• Some retail locations have chargers tucked away in less obvious parts of the parking area. Check the app map for exact charger placement.
• Station density outside major cities can drop off, especially in Spain where the network is still growing.

Charger Not Working?

If a Powerdot charger will not start, charges too slowly, or gives an error, check our Powerdot troubleshooting guide for network-specific fixes. Or see the general troubleshooting guide for step-by-step help with any charger.

You can also report the issue through the Powerdot app. Reporting broken chargers helps the network fix them faster and helps other drivers avoid the same problem.