What does Pre-Authorization mean?

Explanation

When you use a bank card (EMV or contactless) to start charging, the charger places a pre-authorization hold on your card. This is a temporary block on a fixed amount, often 50 to 100 EUR, that guarantees the network can collect payment for the session. The hold is not a charge. It is released and replaced with the actual session cost once charging ends.

Pre-authorization works the same way as a hotel or petrol station hold. The amount appears as "pending" on your bank statement and typically clears within 1 to 5 business days, depending on your bank. During that time, the held amount reduces your available balance but is not deducted from your account.

This can be surprising if you are not expecting it. Seeing a 100 EUR pending charge for a 15 EUR charging session can cause worry. Rest assured, the hold will release and only the actual amount will be charged. If you prefer to avoid pre-authorization holds, use a charging app or RFID card instead of a bank card.

For detailed documentation, see European Alternative Fuels Observatory.

Where you'll see this

• On your charging receipt
• On the charger screen

Common confusion

Pre-authorization is not a double charge. It is a temporary hold that gets released and replaced with the real amount. If you see both on your bank statement, wait a few days for the hold to clear.

Example

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